Reference

Terms Conditions That Govern Your Account

These Terms & Conditions set out what you agree to when you open and use a tiger72 account — covering how deposits and withdrawals work through DANA, OVO, and GoPay, how we handle your account data, and the conditions under which access is available…

Applies to all account holdersCovers DANA, OVO, GoPay wallet useAccess subject to local lawUpdated when policy changesIndonesia-facing terms
tiger72 Terms Conditions That Govern Your Account
TERMS CONTACT

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been treated in a way that conflicts with what is written here, contact our support team directly. We handle terms-related queries through live chat and email. For wallet-specific disputes involving DANA, OVO, or GoPay transactions, include your transaction reference when you write in — it speeds up the review significantly.

Live Chat Reach our support team through the live chat button in your account dashboard. Have your account ID and any relevant transaction reference ready before starting.
Email Support Send terms-related questions or account concerns to our support email address. Include your registered account details and describe the specific clause or issue you are raising.
Account Help Centre For wallet disputes involving DANA, OVO, or GoPay, visit the Help Centre inside your account. Filter by transaction type to locate the relevant submission form.
ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

Our approach to account security, data retention, and policy transparency is built around a few consistent practices. Account data is stored only as long as necessary for us to operate your account and comply with applicable obligations. You can request a copy of the data we hold, or ask for your account to be closed, by contacting support through live chat or email. Security on your account is enforced through OTP verification at login — if you receive an OTP you did not request, change your password immediately and notify us.

Data Retention We keep your account data only while your account is active or as required by applicable rules. You can request deletion or a data summary via our support email at any time.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO, or GoPay. No third-party ad cookies are set without your awareness.
Account Security Login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately so we can lock the account and start a review.
Policy Change Notice When we update these Terms & Conditions, the revised version is posted on this page with the effective date noted. We may also notify you via your registered account contact.

Questions About Our Terms & Conditions

These are the questions we get most often about how our Terms & Conditions apply to account use, wallet transactions, and data rights. If your question is not answered here, live chat is the fastest route to a direct answer.

Yes. All wallet transactions — including deposits and withdrawals via DANA, OVO, and GoPay — are governed by these terms alongside the individual wallet provider's own conditions.

The updated terms take effect from the date posted on this page. Continuing to use your account after that date means you accept the revised version. We recommend checking this page periodically.

Yes. Submit a data request through our support email or live chat. Include your registered account details so we can verify identity before releasing any information.

Contact our support team via live chat or email and request account closure. Any remaining wallet balance will be processed according to the withdrawal steps in your account settings.

Access depends on local law and is available only where it is lawful. We do not confirm legality for any specific location. Check your local rules before using the platform.

Do not share the code with anyone. Contact our support team immediately through live chat so we can lock your account and investigate any unauthorised access attempt.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.